Privacy Policy

C-Valley Footwear Inc. Privacy Policy
Effective Nov. 11, 2020

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your : name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

If the personal information we require is collected for a reason other than to provide products and services, your consent will be obtained before or at the time the information is collected. We will collect personal information only by clear, fair and lawful means.

WHAT DO WE USE YOUR INFORMATION FOR?

  • Communicating with you generally.
  • Processing your applications.
  • Processing and keeping track of transactions and reporting back to you.
  • Preventing fraud or error.
  • Providing product and services requested by you.
  • Recommending products and services that C-Valley Footwear Inc. (C-Valley Footwear) believes will be of interest and provide value to you.
  • To comply with legal and governmental requirements.

We will limit use, disclosure and retention of your personal information:

C-Valley Footwear uses and discloses your personal information only for the purposes for which it was collected. We do not sell or rent personal information to any organization or person for any reason.

We do not share your personal information with third party organizations except to offer you a product or service. If your personal information is shared with third parties, these third parties are bound by agreements with C-Valley Footwear to secure and protect the confidentiality of your personal information. C-Valley Footwear retains your personal information only as long as it is required for our business relationship or as required by federal and provincial laws.

HOW DO WE PROTECT YOUR INFORMATION?

We take all appropriate steps to keep your personal information secure, regardless of the format in which it is held, including:

  • Physical security measures - restricted access facilities and locked filing cabinets
  • Electronic security measures - for computerized personal information such as password protection, database encryption and anonymous personal identification numbers
  • Organizational security measures - such as limiting access to your personal information to a selected group of individuals
  • Contractual security measures - obligations with third parties who need access to your personal information requiring them to protect and secure your personal information.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

WHAT PAYMENT METHODS CAN I USE?

We accept all mainstream payment methods including Debit, Visa, MasterCard, American Express, and PayPal. All the debit and credit payment transactions are protected by PayPal company. More specifically, from the moment that you type your card information in our website, the PayPal Smart Payment is in action. You can also choose to login your own PayPal account to pay the fee.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

DO WE USE COOKIES?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

FEDERAL PERSONAL PROTECTION ACT AND PROVINCIALPRIVACY LEGISLATION

Because we value your privacy we have taken the necessary precautions to be in compliance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and any provincial privacy legislation. We therefore will not distribute your personal information to outside parties without your consent.
We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

YOUR CONSENT

By using our site, you consent to our online privacy policy.

Access to your personal information stored by C-Valley Footwear

You can logo on“My account”access to your personal information stored by C-Valley Footwear and make any necessary updates.

You can also contact us and send your request. Upon receiving such a request, C-Valley Footwear will:

  • Inform you about what type of personal information we have on record or in our control, how it is used and to whom it may have been disclosed
  • Provide you with access to your information so you can review and verify its accuracy and request changes to the information
  • Make any necessary updates to your personal information.

We will respond to your questions, concerns and complaints about privacy

C-Valley Footwear will respond in a timely manner to your questions, concerns and complaints about the privacy of your personal information and our privacy policies and procedures.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

CONTACTING US

If there are any questions regarding this privacy policy you may contact us using the information below.
sales@c-valleyfootwear.ca
+1(647) 344-8168